I have been coming to pets plus in Bensalem for a little over a year faithfully every week. I was recently told Jordan the manager was let go. I am pretty upset with whoever made this decision because he is a caring, kind, and educated man. He has so much compassion and love towards the animals and was always working hard whenever I saw him. I agree with the woman Melanie in a recent comment that I will not be stepping foot into that pets plus again. Horrible decision to whoever made it!
Just went back and spoke to someone else and she wanted to look at our application in the dogs file to see if there was anything written as to why we couldn't adopt and all of the others that applied were there except ours... I believe the manger Jordan placed it in the trash. Meanwhile we just did the app last night so why isn't it there in the dogs file? Fishy to me. I want to know why. Told the woman we have very friendly cats who are familiar with dogs. What's the reason for denial ?
Denied our application to adopt because we are gay. I feel that is why. Didn't even want to help us the 4 different times we went. Denied our application but the dogs didn't even have water in their bowls. Stupid staff couldn't even tell us what kind of dogs they were and had no clue as to what their job was. Couldn't even tell us WHY we couldn't adopt. Guy Jordan was a complete ass. We have 3 cats so what. They have been around dogs. I could tell by the way he was treating us that they would call and say it was denied. Denied for what? I want to know why or I'm calling someone to see what I can do. Ppl were walking out with animals but we were told we would have to wait to be "approved" approved for what? To rescue a dog that needs a home? Three bedroom house finished basement clean safe I see no reason we were denied.
And we love our new member of the family!
This place is disgusting and filthy. I've been in here a few times and it seems to just get worse. Today they had a baby gate holding a sliding door(where the dogs are kept) from being opened by customers. The gate was covered in feces. A child could easily touch all of that. Food all on the floors. Random products and packages seemed like they were chewed on by something. Sickening place to be.
This store adopts out cats and dogs. They sell fish, rodents & reptiles. They have a good selection of foods for all animals they sell. They sell containers, crates (priced well), toys and lots of treats.
The staff were great, answered every question we had. Helped us pick our new puppy's food, toys, treats, shampoo, crate, and explained EVERYTHING.
We had an absolutely amazing experience!
I am so happy with my experience here. My boyfriend and I adopted a 4 month old puppy, brought him home yesterday. He is such a great dog! Very friendly with other animals, children, and people. We will be rescuing our next dog from here!
Staff are always helpful as they can be. Animals are well taken care of. Clean store for how many living things they have, including a ton of fish tanks. They have gone from being a pet store that asks outrageous prices for mixed breed dogs to a rescue-only store. You can still find puppies here but they are still rescues and the adoption fees are very reasonable.
They offer 10% off everything for First Responders & Active/Veteran military.
VERY CLEAN PLACE(consider all of the animals in there)
I would also like to comment on how well they cared for my puppy. The day we were supposed to bring Negan(Jose) home, he had some diarrhea. BUT, the staff did everything they could, even made an appointment for us THAT DAY to take our new baby to the vet, completely covered by them.
Pets Plus Bensalem is a US Pet Store based in Bensalem, New Jersey. Pets Plus Bensalem is located at 1336 Bristol Pike, Bensalem, PA 19020, USA.
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